Welcome

Our customer window will be closed today from 11 am to 12 noon.

Due to Fiscal Year end procedures at our customer counter today, June 30th, we will not be processing any credit card transactions after 1:30 pm. We can accept cash or check for stamps, money orders or mailing only. This is for today only.

Students, if you are coming back on campus for sports in the summer, and are staying in the dorms, you need to contact the MTSU Post Office to setup your campus mailbox if you plan on ordering parcels or having mail sent here. Otherwise items can be returned to sender as we don’t know you are here. We are open Monday – Friday 8 am to 4 pm, and closed between 11 and 12 for lunch.

We are in summer mode now, any parcels/mail not picked up or a forwarding placed in your Pipeline account have been returned to sender. If you live on campus, or have renewed your mailbox, you have 3 days to pickup from the lockers. It will then be held in the office for 3 weeks for pickup. After that, it will be returned to sender.

THE KUC BUILDING IS OPEN 7:00 AM TO 8: 00 PM MONDAY – FRIDAY; 9 AM TO 8 PM SATURDAY AND 12 NOON TO 7 PM SUNDAY 

MTSU Post Office does not accept any items from same day or independent delivery companies such as Hello Fresh, Uber Eats, Door Dash, Publix, Target, Michaels, Walmart, or Amazon-Whole Foods. You can meet these drivers in your dorm parking lot.

All Unattended Items Will Be Removed and Donated/Discarded!

Refrigeration is not available.

The Jones Lot for Parking is for Staff/Faculty, those parking there without a parking placard will receive a ticket from Parking Services. Customers to the MTSU Post Office can park in the metered parking spots at Champion Way and Military Memorial. 

AMAZON WILL DETERMINE IF PARCELS HAVE A HIGH VALUE, THEY WILL ASSIGN A CODE AMAZON SENDS TO THE STUDENT.  MTSU POST OFFICE NEEDS THIS CODE TO RELEASE THE PARCEL. PLEASE CONTACT MTSU POST OFFICE TO GIVE US THIS CODE OR AMAZON WILL RETURN IT TO THEIR OFFICE..

Students, when ordering parcels from companies, if there is a note field for delivery, please also list delivery is to be made to the Post Office in the KUC Building.  Parcel Lockers are Blue and located in our lobby, down the hall near the Charlie and Hazel Daniels Veterans Ctr, just along the wall.

Lockers are available for your items to be placed on the condition that we have space available and the parcel fits into the lockers. You will receive an email with a code for you to enter into the kiosk, or you can swipe your ID card to open the locker. You have3 days to retrieve your parcel from the locker, then it will be removed and placed on our shelf for pickup within 3 weeks. We are happy to announce a new tracking company will be employed in late August allowing us to put multiple parcels in one locker, allowing for space.

MAILBOX LOCKERS – All mail will go into one of the white mailbox lockers located on the 1st floor of the KUC lobby. Currently you can only use the pin number email to you to open and collect. You MUST PICKUP your MAIL within 3 DAYS of notice or it will have to be picked up at our customer counter during our open hours. Mail not picked up after 3 weeks will be returned to sender.

MTSU Post Office has a Passport Office in room 101, appointments can be made by going to the passport website and clicking the link to book an appointment.  We have Walk up Tuesdays and Wednesdays,no appointment necessary, but we do have a limit of 20 people.  Get here early for a spot in line. 

FACULTY & STAFF

Distribution Services receives parcels from Fed Ex, UPS & DHL.  Parcels they receive for students will be sent over to the MTSU Post Office for processing.  The Assistant Manager, Donnie Murray and Supervisor Frankie Lopez, lead a fine team of drivers, Charles Fitch, Ryan Strissel, to inquire about parcels they receive, please call Donnie Murray at ext. 8200 and Frankie Lopez at 8201.

STUDENTS

Students living on campus for the Fall semester ’26 will be assigned a box number by our automated system. Go to your Pipeline account to access it.  Those not living on campus can also receive a campus box for mail and parcels, but you must come to the customer window to request this service, please bring your I.D. We can only accept one semester at a time.  Please see Ben Parris, at Post Office for her to record you in our system and get you a receipt. Customer counter hours for off campus students requiring a campus box are between Monday – Friday 8 a.m. to 3:30 p.m.  For those who have already been assigned a campus box living off campus, you need to renew your box by seeing Ben.

Students who wish to have their mail forwarded to their off-campus location should go their Pipeline account to manage their personal address information and to submit forwarding address information.  We can only forward mail to students who have submitted a forwarding address. 

Additionally, some companies are shipping parcels to you via USPS Ground Service or Parcel Select or Parcel Lite.  While we can forward Ground and Parcel select, if there is no endorsement on the parcel then you could receive postage due from your mail carrier when they deliver to your home.  For Parcel Lite, it is not a service that can be forwarded without endorsements.  Please ensure that you pick up all of these parcels prior to leaving.  We will put a forwarding address on it if in your Pipeline, but USPS will recycle these parcels rather than forwarding.

Fed Ex and UPS parcels cannot be forwarded so those parcels will be returned to sender if you have a forwarding address on file. 

For more information, please contact  the Post Office, (615) 898-2459